![Mobile ced Logo](https://dn9tckvz2rpxv.cloudfront.net/ced/img/logo.jpg)
Job Information
Consolidated Electrical Distributors Operations/Customer Service Specialist in Burlington, Washington
Summary
Job title: Operations/Customer Service Specialist
Job ID: 202409520002
Department: Burlington - APE
Location: WA-Burlington
Description
Summary:
Our fast-growing industrial electrical and automation solutions organization is looking for energetic people who can learn quickly. We offer the training and guidance necessary to be able to start performing your job as quickly and as efficiently as possible.
All-Phase Electric Supply opened in 1976 and became the first electrical wholesale company in Skagit County. Since then, we have grown to support our customers throughout Skagit, Whatcom, Snohomish, Island, and San Juan Counties. We are looking for an Operations & Project Management Coordinator at our Burlington location. Our ideal candidate will be focused on taking care of internal and external customers as well as helping the office operate efficiently.
Job Summary: We are seeking an organized and detail-oriented Operations & Project Management Coordinator to join our team. The ideal candidate will be responsible for coordinating daily operations, managing projects, and providing administrative support.
Responsibilities:
Handle order entry and processing efficiently
Coordinate projects and tasks to ensure timely completion
Provide administrative support such as data entry, filing, and maintaining records
Assist in managing office supplies and inventory
Communicate effectively with team members and external partners
Utilize Internal software for financial transactions and record keeping
Read through Purchase Orders to get an understanding of requirements and make sure terms and conditions are correct
Work with sales and vendors to obtain additional margin when possible
Proactively seek alternative methods to deliver the project on time and within budget
Coordinate with project team for documentation requirements such as O&M manuals, submittal packages, and certificates of insurance
Manage delivery schedule, product quality, and information updates
Maintain a high level of professionalism in all interactions
Support the team with any necessary clerical tasks
Other duties as assigned
Reports to: Profit Center Manager
Minimum Qualifications:
Associate's or Bachelor's Degree in related field or equivalent relevant experience
Experience and competency with Microsoft Office Suite (Word, Excel, Outlook)
Fluent in English both orally and in writing
Basic bookkeeping knowledge
ADDITIONAL COMPETENCIES:
- Strong attention to detail and time management
Preferred Qualifications:
3 - 5 years of customer service or sales experience
Knowledge of general accounting principles
Knowledge of processes for receiving, selecting, packing, and shipping
Working Conditions:
No remote work available.
Office activities may include sitting for extended periods of time
Conditions vary day to day, but may include warehouse, office, and on-site at manufacturing facilities delivering material and performing VMI activities
Supervisory Responsibilities: No
Essential Job Functions:
Assist with specified areas of Accounts Receivable/Billing
Answer phones and forward appropriately
Cover the front desk and assist customers and visitors as needed
Process daily sales registers and review for accuracy
File and maintain records in appropriate files
Help process credit card and cash/check payments from customers
Work with sales and/or customers to resolve billing issues
Review and work to resolve any customer EDI issues daily
Assist with specified areas of Accounts Payable
Check new vendor invoices daily and prepare for processing
Review new vendor invoices for accuracy and set up for payment
Check costing on all special-order sales registers
Process billing to customers for direct shipments
Research vendor statements and request copies of missed invoices
Operate a light van to deliver customers orders
Operate and maneuver warehouse equipment
CED is an Equal Opportunity Employer - Disability | Veteran
Compensation Range:
The compensation range for this position is $23.89 to $27.68 hourly.
Other Compensation:
The following additional compensation may be applicable for this position:
- Profit Sharing
Benefits:
Benefits available for this position are:
Insurance - Medical, Dental, Vision Care
Long Term Disability Insurance after 25 months
Life Insurance at 1X your annual salary
401(k) (18 or older)
Paid Sick Leave - accrue 0.0347 hours per qualified hour worked, up to 72 hours annually, usable after 90 days
Paid Holidays - 9 days each year
Paid Vacation - accrue 0.03847 hours per qualified hour worked, up to 80 hours annually
Paid Parental Leave